Frequently Asked Questions

About Us

Yes. We are a 501(c)3 organization. We donate 100% of our profits to charity. We provide twice yearly grants to local agencies.

We donate 100% of our profits to charity. We provide twice yearly grants to local agencies.

Our philanthropy committee reviews proposals and distributes grant monies.

We are not currently accepting grant applications from new organizations, but you may submit information that we will keep on file for future grant opportunities.

Consignment and Donation

Home décor is previewed by appointment only:

Wednesday – Saturday 
8:30am – 10:30am

Only DONATIONS of home décor are accepted without an appointment:

Tuesday – Saturday
12pm -4pm

Email your furniture pictures to info@villagetreasurehouse.org.

Consignment appointment are made available every month at 8am on the 15th for the following month. They book up quickly, so be ready at 8am.

Cancelled appointments are made available immediately, so check back often.

We will accept home décor for donation without an appointment. Our merchandise guideline are the same for consigned and donated items.

Drop off donations of home décor are accepted Tuesday – Saturday, 12pm – 4pm.

Items are priced by committee after your consignment is previewed and accepted. We price merchandise based on quality, condition, brand popularity and market research. You will receive an e-mail price list when your items are priced.

The consigner is responsible for the cost and arrangements for delivery of their furniture to Village Treasure House.

Please bring your own help. We are a volunteer organization and do not have staff to unload furniture or other heavy items.

As long is your item has not sold, you may retrieve it from the selling floor at any time during the 60 day selling period.   Your e-mailed item list will show a “Pick up before” date. After this date your item will be considered a donation.

Our consignment agreement states items will be reduced 15% after 30 days. If you do not want the price reduced, you will need to pick up your item from the selling floor prior to the 30 day price reduction.

Unsold items can be picked up anytime before the 60 day pickup date found on your emailed item list and on our online Customer Center. If you do not want your unsold item you don’t need to do anything. It will be considered a donation to Village Treasure House and you will receive a donation letter. We will either try to sell the donated item at a discount or donate it to one of our partner agencies who will put it to good use.

No, our guidelines for donated and consigned items are the same.

Checks are mailed within 45 days of the sale. Consignors receive 50% of the selling price.

Shopping

You can shop online 24/7 and during business hours. Our website is powered by Shopify for a safe and secure checkout.

Curbside Pickup:

Tuesday – Saturday

11:00am – 5:00pm

Tuesday – Saturday

11:00am – 5:00pm

Our warehouse showroom is located at 1460 Paddock DR, Northbrook, IL

Directions

We take American Express, Visa, MasterCard and Discover, cash and checks.

You can purchase an item over the phone using a credit card. You must pick up the item within 1 week of your purchase. All sales are final.

We do not ship items or provide delivery.

All sale are FINAL. Please be sure to measure furniture carefully before you buy.

We do not place items on hold. We want to provide our consignors with every opportunity to sell their merchandise.

We are unable to call you when we receive new inventory. We post a large amount of our inventory for sale online at shop.villagetreasurehouse.org. New products are online every Tuesday and Friday.

We can help with home decor items. We do not have staff to load heavy furniture in your vehicle. Please bring your own help.

No. We do not let merchandise leave the store without being purchased.  You are welcome to take measurements and pictures to help in your buying decisions.

Yes, please submit this form and we will designate you as tax exempt online.

Tax Exempt Application

Volunteer

Submit our online volunteer application and our volunteer director will contact you.

Volunteer Application